Frequently Asked Questions

Below are some commonly asked questions we have received from our customers. If you have any questions that aren't listed here, please don't hesitate to ask!

General Questions

What is a CIGAVETTE?

Who is CIGAVETTE for?

Is there a warranty with the purchase of CIGAVETTE?

Can I save money using CIGAVETTE?

How does CIGAVETTE work?

How do I use a CIGAVETTE?

Does a CIGAVETTE produce smoke or tar?

Can CIGAVETTEs be smoked anywhere?

Are CIGAVETTEs a healthier way to smoke?

What is the light at the tip of the CIGAVETTE?

Should I charge my CIGAVETTE battery before I use it?

How long does it take to charge my CIGAVETTE battery?

How long will my fully charged CIGAVETTE battery last?

Do I need to turn my CIGAVETTE battery on and off?

Can I leave my CIGAVETTE battery on the charger overnight?

What is the best way to care for my CIGAVETTE battery?

What is a CIGAVETTE cartridge or Cartomizer?

How Long Do CIGAVETTE cartridges Last?

How do I get the most from my CIGAVETTE cartridges?

What Nicotine Strength is Best for Me?

Who can order from

Is my Personal and Credit Card Information Safe when using