Satisfaction Guarantee

We aren’t happy if you’re not happy so we want you to be completely satisfied with your purchase. You have a full 30 days from the time you receive your order to ensure that you are happy with your purchase and everything is as it should be.

If you’re not completely satisfied with your CIGAVETTE purchase simply return the product/s (in their original packaging) at no cost within 30 days of your purchase date.

Our 30-day money-back guarantee applies to all orders placed on our website, www.cigavette.com, that are returned within 30 days of the purchase date in their original packaging.

In order to receive a 100% refund you must ship the unwanted product back to us by first submitting a product return form.

Defective Items
If the item you receive is not performing to your expectations we will send out a free replacement within 30 days of your order.

If you have any questions you can visit our FAQ section or call or email us.

Click here for information on our lifetime warranty.